Terms of service
These Terms of Service apply to your use of the RTMO FOOTBALL website and to all purchases made through our online store. By visiting our website or placing an order, you agree to these terms.
Throughout these terms, “RTMO FOOTBALL”, “we”, “us” and “our” refer to RTMO FOOTBALL.
1. Online store terms
By using our website, you confirm that you are legally permitted to enter into an agreement with us or that you have permission from a parent or legal guardian where required.
You may not use our products or website for any unlawful or unauthorised purpose.
We reserve the right to refuse service or cancel an order where reasonably necessary, including in cases of suspected fraud, misuse or incorrect pricing.
2. Products
We make every effort to display our products, colours, materials and details as accurately as possible.
However, colours and appearance may vary slightly depending on your screen, device or lighting conditions. Small variations between products may also occur as part of the manufacturing process.
We may change, discontinue or update products without prior notice.
3. Prices
All prices displayed on our website are shown in the applicable currency and include VAT where required, unless stated otherwise.
Shipping costs, where applicable, are shown separately during checkout before you complete your purchase.
We reserve the right to change our prices at any time. Price changes will not affect orders that have already been confirmed, except where permitted by law in the event of an obvious pricing error.
4. Orders
After placing an order, you will receive an order confirmation at the email address provided during checkout.
Receiving an order confirmation does not necessarily mean that we have accepted your order. We may cancel or refuse an order where there is a legitimate reason to do so, for example if:
- A product is unavailable
- Payment cannot be authorised
- The information provided is incomplete or incorrect
- We identify suspected fraudulent activity
- An obvious pricing or product information error has occurred
If payment has already been made for an order we cancel, the relevant amount will be refunded.
5. Payment
Payment must be completed using one of the payment methods available during checkout.
You agree to provide current, complete and accurate billing and payment information.
Payment transactions may be processed by third-party payment providers and are also subject to their applicable terms and privacy policies.
6. Shipping and delivery
Estimated delivery times shown on our website are estimates and cannot always be guaranteed.
We are not responsible for delays outside our reasonable control. However, this does not affect any rights you may have under applicable consumer law.
It is your responsibility to provide an accurate and complete delivery address when placing your order. Please contact us as quickly as possible if you notice an error in your shipping information.
7. Returns and refunds
Returns, cancellations and refunds are handled in accordance with our Return and Refund Policy.
Where mandatory consumer protection laws provide you with additional rights, those rights will always apply.
8. Promotions and discount codes
From time to time, RTMO FOOTBALL may offer discounts, promotional codes, bundles or other special offers.
Unless stated otherwise, promotions:
- Cannot be exchanged for cash
- May be subject to an expiry date
- May be limited to selected products or customers
- May not be combined with other promotions or discount codes
We reserve the right to withdraw or amend a promotion where reasonably necessary, without affecting orders already validly completed.
9. Intellectual property
All content available through the RTMO FOOTBALL website, including our brand name, logos, graphics, product designs, photography, videos, written content and website design, belongs to RTMO FOOTBALL or is used with permission.
You may not copy, reproduce, distribute, modify, sell or commercially use our content without prior written permission.
10. Third-party services and links
Our website may contain links to or integrations with third-party websites and services, including payment, shipping or social media services.
We are not responsible for the content, availability or practices of third-party websites. Your use of those services may be subject to separate terms and conditions.
11. Website availability and accuracy
We aim to keep our website available and the information on it accurate. However, we cannot guarantee that the website will always operate without interruption or errors.
We may correct errors, inaccuracies or omissions and update information where necessary.
12. Liability
Nothing in these Terms of Service excludes or limits liability that cannot legally be excluded or limited.
To the extent permitted by applicable law, RTMO FOOTBALL will not be responsible for indirect or consequential losses resulting from use of our website or products where such losses were not reasonably foreseeable.
Products must be used for their intended purpose and in accordance with any care or usage instructions provided.
13. Personal information
Your submission and use of personal information through our store is governed by our Privacy Policy.
14. Changes to these terms
We may update these Terms of Service from time to time, for example to reflect changes to our business, website or applicable regulations.
The latest version will always be available on our website.
Changes will not retrospectively alter the terms applicable to an order that has already been completed unless required by law.
15. Governing law
These Terms of Service are governed by the laws of the Netherlands.
If you are a consumer, you also retain any mandatory consumer protection rights that apply to you based on your place of residence.
16. Contact
If you have any questions about these Terms of Service, please contact:
RTMO FOOTBALL
Email: info@rtmofootball.com
Chamber of Commerce (KvK): 90572742
VAT number: NL004826782B97
Last updated: September 2026